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How can your dental practice attract and retain the best Gen Z team members? Join Gary Takacs and Naren Arulrajah on The Thriving Dentist Show as they explore the unique traits of Generation Z—born 1997 to 2012—and reveal actionable strategies to build a workplace that inspires them. From leveraging purpose and growth opportunities to mastering Google reviews for patient attraction, this episode is packed with insights to strengthen your team and elevate your practice. Don’t miss it!
- Struggling to build a world-class team? Book a Coaching Strategy Meeting with Gary Takacs to craft a plan tailored to your practice.
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- Boost your patient flow with Google reviews! Book a Free Marketing Strategy Meeting to discover how to attract high-quality new patients and grow your practice.
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Timestamps
- 00:00:28 – Introduction
- 00:00:57 – Announcements
- 00:02:39 – Marketing tip by Naren Arulrajah on “How Can Dental Practices Leverage Patient Reviews to Attract More High-Quality Patients?”
CIA Segment
- 00:14:49 – Purpose Over Paycheck
- Gen Z seeks meaningful work and values purpose more than money.
- A compelling practice mission can attract and retain them.
- 00:18:41 – Growth Opportunities
- They are ambitious but impatient—they need to see continuous growth.
- Provide learning, training, and visible development paths.
- 00:22:00 – Work-Life Balance
- Burnout is a dealbreaker.
- Gen Z expects healthy boundaries and flexible schedules.
- 00:23:21 – Tech-Savvy Environment
- Gen Z grew up with tech and expects it at work.
- Practices should embrace tools like digital scanners and modern software.
- 00:23:54 – Culture & Belonging
- They want to be part of a values-aligned, inclusive team.
- Foster a strong practice culture and sense of belonging.
- 00:24:27 – Fair Compensation
- While not their top driver, Gen Z expects transparent and fair pay.
- They’re well-informed about market norms.
Q&A Segment
- 00:28:01 – Q1 – I hear you loud and clear about growth opportunities for Gen Z and Gen Y. How do I do this in a solo dental practice?
- 00:33:16 – Q2 – You talked about work-life balance being important to the Gen Z generation. Can you help me come up with some creative ways to provide work-life balance that is a win for them and a win for me?
- 00:38:52 – Q3 – I have been on the fence about purchasing a digital scanner. With more and more employees falling into the Gen Z generation, might it be time to take this leap?
- 00:41:49 – Q4 – I like to think we have a good culture in our practice. However, I am always looking for opportunities to improve. Any suggestions?
Resources
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.