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“Failure to prepare is preparing to fail.” – Coach John Wooden Holding a very brief team meeting at the beginning of every day is absolutely necessary if your practice is going to achieve peak performance!! I cannot emphasize this point enough. Every successful practice I have ever worked with not only conducts a morning huddle […]

“It’s what you learn after you know it all, that counts.” – Coach John Wooden I am an extreme advocate of the concept of Lifelong Learning!  It is absolutely no coincidence that the most successful dentists are constantly learning how to better serve their patients. I have observed that dentists who are top achievers often […]

A couple of years ago I had the privilege of speaking on the same program as Terry Bradshaw, the legendary Pittsburgh Steelers Quarterback. This was a real treat because it turns out that Terry Bradshaw is as good a speaker as he was a quarterback! In this blog post I will re-tell my favorite story […]

Some of the readers of this blog know that I have an extreme interest in the diagnosis and treatment of periodontal disease. I have always enjoyed science going back to my childhood and I was very fortunate to have some really wonderful mentors in dentistry who introduced me to the diagnosis and treatment of perio […]

Some of the people reading this blog post instantly understand what the headline means! Others have no clue. Let me try and decipher. Whether you spend any time on Facebook, Twitter, YouTube, or other sites, the fact is that Social Media has become a trend that is simply too big to ignore. Recently the highly […]

Unless you live in the state of Oregon you may have missed the breaking news that the Oregon State Dental Board has banned to use of Groupon for Oregon Dentists. The Board’s position is that Groupon is a violation of the concept of commissions and fee-splitting. Here is a link to an article announcing the […]

“Seek first to understand, then to be understood.” -Stephen Covey Perhaps the best way to increase your case acceptance and do more ideal dentistry is to slow down your new patient appointment and really spend some time getting to know your new patient. Unless your new patient is a three-year old pediatric patient, every patient […]

“You never get a second chance to make a first impression.” Consider starting your new patient experience with a tour of your office. The reason I like to do this is twofold; 1) The tour allows you to differentiate your office from every other dental office the patient has ever visited (they typically have never […]

It has been my life’s work to study successful dentists. One of the common denominators of successful dentists is they embrace lifelong learning and are constantly challenging themselves to learn more and expand their skills. I cannot recall a single exception to this approach of embracing lifelong learning. My inspiration for this blog post was […]

In my ideal utopia, all patients would place a high value on their dental health and happily schedule all treatment recommendations without hesitation. As my 16 year-old daughter would say, “good luck with that!” We all know it doesn’t quite work that way. Patients often need some motivation to schedule treatment, especially when the condition […]