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Many of you know that I have been working on a video to help dentists master dental marketing. Well…….it is ready!! I am super excited to introduce the video and the great news is that it is FREE!  Subscribe today! The videos will only be available through August 10th. View the intro video below and […]

In a recent blog post:  Click here, I defined the 20 Metrics we track on a monthly basis at LifeSmiles Dental Care. We’ve had many questions and comments about these metrics, so I’ll provide more details here and in upcoming posts. Let’s start with % of unfilled hygiene appointments. Many years ago, Dr. Omer Reed taught […]

With proper respect to all the international readers of this blog, I happen to believe that I live in the greatest country in the world! The United States of America is a great country because of the many freedoms we enjoy. My grandparents came to this country to create a new life and I will […]

Yesterday, the PBS television show called Frontline aired a show titled, “Dollars and Dentists” that was a dental expose about what they are calling the Dental Crisis in America. Below is a link that is a replay of this show. I would encourage you to watch this show. Many of your patients have watched this […]

In less than two weeks we will be at the mid-point of the calendar year 2012. It is my sincere hope that you are midway to the best year in your history! We are on track to have our best year yet at LifeSmiles (by a significant margin), as are most of the clients of […]

I witnessed something yesterday that was so profound I just had to write about it. I was coaching a dental practice in Tallmadge, Ohio. About midway through the morning, an older patient walked through the front door and greeted Suzie, our world-class administrative team member. I like to think of Suzie as our ‘Director of […]

If you are a listener to my Thriving Dentist Show you may have heard my interview with my friend, Dr. James Goolnik from London, England. James has some impressive credentials including serving as the past president of the British Academy of Cosmetic Dentistry and he has been voted ‘Most Influential Person in Dentistry in the […]

You may be familiar with the current controversy in the state of Washington regarding the 15% fee cut that Washington Dental Service (WDS), a member of the Delta Dental Plans Association applied in June 2011. The 15% fee cut was an across the board reduction for all Dentists who participate with WDS. I believe that […]

There are three distinct skill sets that a dentist must master if their practice is to achieve full potential. #1) The dentist must have outstanding clinical skills. #2) The dentist must master the business of dentistry. #3) The dentist must have command of the behavioral side of dentistry. Each of these topics deserves considerable study […]