Image and Communication are so very important in a Thriving practice. Gary invited his friend Janice Hurley as a Guest on this Thriving Dentist Show to provide a communication and image Master Class with the focus on how to help your patients feel good about themselves in our presence. When your patients feel good about themselves in your presence all kinds of great things happen!
In this Show Gary and Janice discuss; Neuro-Linguistic Programming (NLP) and the concept of mirroring and matching, how to be mindful of your voice tone and grammar, adapting communication styles to patients of difference generations, the ‘belly-button’ rule and why this is so important, the elements of charisma, how give genuine compliments to your patients and throughout the interview Janice shares amazing tips on on how to provide an experience that leaves your patients feeling delighted! Janice is known as ‘Dentistry’s Image Expert’ for very good reason and you will be thrilled with the information you learn in this episode!
Links from ‘Top Clinical Tips’ with Dr. Lee Ann Brady:
Restorative Nation website:
Links for Perio Probes:
Information about Gary’s digital Course ‘Busting Loose from Insurance Dependence’ http://ThrivingDentist.com/free
Podcast Assistance by Jodey Smith, Rodecaster Expert Category: Communication