Exceptional patient service is the ‘secret sauce’ that sets every world-class dental practice apart. Many patients want to go to a dental practice where they are taken care of by a Dentist and Team who they know, like and trust.
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In this Thriving Dentist Show, Gary invited his friend Dr. Paul Etchison to share his thoughts on how to create an extraordinary patient experience.
In this Show, Gary and Paul discuss;
- How Paul successfully opened a scratch practice in 2009 in one of the most competitive areas of the country (suburbs of Chicago) and developed it into a top 1% practice,
- why Paul wrote his book; Dental Practice Hero,
- his own personal journey from ordinary to extraordinary,
- how he and his Team have earned more than 600 Google Reviews,
- the importance of developing a true Team where everyone is on board and working together toward common goals and objectives,
- the seven most important systems to create in your practice,
- 4 brilliant communication tips to strengthen and enhance your Team,
- how your Leadership and Systems can transform your practice and improve your life and the lives of your Team Members AND your patients!
You will enjoy Paul’s story and his passion for helping his colleagues!
Links for ‘Top Clinical Tips; with Dr. Lee Ann Brady:
Lee’s website: www.leeannbrady.com
Restorative Nation Website: www.restorativenation.com
Link to the iLoveDentistry Facebook Group: https://www.facebook.com/groups/iLovedentistry.online/
NOTE: This is a Closed Group, however click request to join and let us know that heard about this Group from the Thriving Dentist Show Podcast and you’ll be admitted!
Amazon Link to Purchase Paul’s Book: Dental Practice Hero; From Ordinary Practice to Extraordinary Experience http://bit.ly/DentalPracticeHero
Paul’s Email address: dentalpracticeheros@gmail.com
Gary Takacs
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe. As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!