Episode 647

Everything You Need to Know About Increasing Case Acceptance

Host: Gary Takacs | Published Date: June 5, 2024 | Listening Time: 0:48:47

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Struggling to get patients to say yes to treatment? This episode flips the script on traditional dentistry. Ditch the one-size-fits-all approach and discover how to present options based on what truly matters to your patients. We’ll break down why the typical problem-solution method falls flat and introduce a new framework with three key categories of treatment. Learn how to build trust and connection before diving into details, and discover a three-part strategy for guiding patients towards informed decisions. Stop feeling like a salesperson – listen in and unlock the secrets to case acceptance that puts your patients at the center of their dental journey.

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    • 00:00:26 – Introduction
    • 00:00:56 – Announcements
    • 00:02:50 – Marketing Tip by Ryan Davies on “What are the biggest mistakes practice owners make when creating a new website?”

    CIA Segment

    • 00:09:23 – Personalized Coaching for Case Acceptance
    • 00:10:23 – Customizing Case Presentations
    • 00:12:20 – Flaws in Traditional Dental Education
    • 00:14:16 – Benchmarks for Case Acceptance
    • 00:18:08 – Building Patient Trust

    Q&A Segment

    • 00:34:50 – Q1 – How can I convince Delta patients to accept our treatment plans? Many say no.
    • 00:37:46 – Q2 – Tips on what to say if a patient says no because they can’t afford it. 
    • 00:42:25 – Q3 –  Knowing that case acceptance is a team effort, what is the role of team members to help increase case acceptance?
    • 00:45:20 – Q4 – Is it better to present cases in the treatment room or elsewhere?


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    Gary Takacs

    Gary Takacs Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.

    As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.

    More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
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    Podcast Assistance by Jodey Smith, Rodecaster Expert