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Welcome to The Thriving Dentist Podcast! Today we’re tackling a game-changer for your practice: ‘How to Convert 70% or More New Patient Calls to Booked Appointments?’
Is your practice only booking one out of three new patient calls, or are you aiming higher? We’re setting a goal to convert 70% or more of those calls into actual appointments.
Tune in for tips on not just booking appointments, but making real connections with potential patients. Let’s turn those calls into lasting relationships and help your practice thrive!
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Timestamps
- 00:00:27 – Introduction
- 00:00:56 – Announcements
- 00:02:36 – Marketing Tip by Ryan Davies, “What is Authority? And how can you leverage it to get more patients to choose you and accept your patient recommendations?”
CIA Segment
- 00:08:43 – How to Effectively Convert 70% or More New Patient Calls to Booked Appointments?
- 00:10:36 – Effective in Creating Relationships with the Patients
- 00:13:21 – Chatbot Leads
- 00:15:48 – You’re not Getting Enough Calls or Are You Getting the Calls and You’re not Converting Them?
- 00:18:08 – Should I spend some money on Google pay per click?
- 00:00:00 – Time Spent on Call Training
- 00:21:49 – Make an Appointment
Q&A Segment
- 00:31:53 – Q1 – How can I ensure my team provides a great first impression on the phone?
- 00:37:44 – Q2 – How often should we do call training?
- 00:40:57 – Q3 – What is the best way to make the first call go smoothly and friendly while still getting all the info you need?
- 00:44:18 – Q4 – How do you get team members to embrace call tracking/recording and training?
Resources
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.