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Some patients stop coming back to your practice—not because they are unhappy, but because life gets busy. The good news? Many of them still see you as their dentist. They just need a little reminder to return.
In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah share easy ways to bring back inactive patients and keep your schedule full—without spending money on ads. You’ll learn how to reach out to patients, why texting works better than calling, and how to follow up on unscheduled treatments so they don’t get forgotten.
Plus, Naren shares a simple tip to attract more implant patients without spending a lot on ads. You’ll also hear why people are more likely to say yes to treatment when they understand the cost of waiting too long.
Listen Now!
🔹 Book a Free Marketing Strategy Meeting → ekwa.com/td
🔹 Schedule a Personal Coaching Strategy Meeting with Gary Takacs → thrivingdentist.com/csm
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Timestamps
- 00:00:28 – Introduction
- 00:02:27 – Announcements
- 00:02:51 – Marketing Tip by Naren Arulrajah On “Attract Implant Patients Without Breaking the Bank”
CIA Segment
- 00:07:05 – Why Patients Stop Coming Back
- 00:14:41 – How People Make Decisions About Treatment
- 00:21:31 – The Best Way to Bring Back Hygiene Patients
- 00:27:00 – How to Follow Up on Unscheduled Treatment Plans
- 00:34:08 – A Simple System to Keep Patients Engaged
- 00:42:07 – How Your Website Can Help Keep Patients Connected
- 00:48:42 – Should You Still Send Newsletters?
Q&ASegment
- 00:29:11 – Q1: What system do you recommend to follow up on unscheduled treatment plans?
- 00:35:26 – Q2: I know I need to reactivate past-due hygiene patients. However, I don’t want to pester them. Can you suggest the number of times I should contact them before giving up on reactivating them?
- 00:37:26 – Q3: How can a website help me better connect with my existing patients?
- Book your Free Personalized Marketing Strategy Meeting with Ekwa: www.ekwa.com/td
- 00:43:18 – Q4: In the past, I did patient newsletters. Do you still see a role for something like that in a modern practice?
** Book your Free Personalized Marketing Strategy Meeting with Ekwa: www.ekwa.com/td
** Book Your Coaching Session with Gary Takacs Now: thrivingdentist.com/csm
Resources
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.