In this episode, Gary will adapt the book one minute manager and share information to help you become an effective one-minute dentist manager.
This episode also features a clinical tip from Brian Harris, DDS.
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Some dentists hire office managers to manage their dental practice as they don’t want to get involved in management but is this the right thing to do?
To become an effective one-minute manager, you need to do three things right, and in this episode, Gary will help you get these three things done right.
- 1-minute goals.
- 1-minute praises.
- 1-minute reprimands
Time Stamps
Today’s Thriving Dentist Clinical Tip
- 00:02:44 – Using technology to reach out to more patients by Brian Harris, DDS
Coaching In Action
- 00:10:10 – Gary talk about speed bumps dentist need to avoid when it come to management
- 00:12:15 – What is the one minute manager book about?
- 00:13:04 – What are the 3 segments the book is distilled into?
- 00:16:48 – Gary talks about the One Minute goals in the book.
- 00:17:01 – Step Number 1
- 00:17:45 – Step Number 2
- 00:18:12 – Step Number 3
- 00:20:40 – Step Number 4
- 00:20:51 – Step Number 5
- 00:21:02 – Step Number 6
- 00:23:20 – Gary talks about one minute praising.
- 00:23:58 – Step Number 1
- 00:24:02 – Step Number 2
- 00:24:27 – Step Number 3
- 00:26:08 – Gary talks about One Minute Reprimand
- 00:26:41 – Step Number 1
- 00:28:24 – Step Number 2
Q&A Segment
- 00:29:31 – Question Number 1- I currently don’t have an office manager. When would it make sense to add the office manager position in my practice?
- 00:33:07 – Question Number 2 – I am a new practice owner after working as an associate for the past 3 years. In my previous practice the owner dentist often changed the goals and it felt like he was moving the goal post. I want to avoid this in my practice. Any ideas?
- 00:38:57 – Question Number 3 – I am rather aggressive in setting my own personal goals. However, should I be more realistic in setting goals with my team members. Your thoughts?
- 00:40:28 – Question Number 4 -Gary you have mentioned in one of your thriving dentist podcast episodes, that the number one reason team members leave is because they don’t feel recognized or appreciated. I must admit I am so focused on providing clinical dentistry during the day that I am not in a great position to see what my team is doing. How can I change this in my practice?
- 00:45:21 – Question Number 5 – Truth is Gary I am a confrontation avoider. I know I need to work on this. But I am not sure how. Seems like the 1 minute reprimand may provide me a great format to work on my own skills in effectively dealing with redirecting team member’s behavior.
Resources
Gary Takacs
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe. As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!