The business department (front desk) of your dental practice is an extremely important part of your success. The performance of your front desk team can quite literally make or break your practice.
Running Time: 60:20 minutes
In this Thriving Dentist Show interview, Gary invited his friends Missy Fryer and Mary Beth Bajornas to share proven tips to achieve a high performance front desk. Missy and Mary Beth have a massive amount of practical experience and they share their best tips in this interview. In this Show, Gary, Missy and Mary Beth discuss; The 3 most common challenges for front desk team members and how to overcome them, the importance of follow-up systems at the front desk, how to document every patient communication s that any team member can effectively follow up with patients, how to build value with your patients, a new patient ‘reservation’ system that will completely eliminate new patient cancellations and the interview concludes with a discussion of the Dental Office Survival Guide: 2018 Front Desk Edition that Missy and Mary Beth created to help dental offices Thrive. This is a Thriving Dentist Show you will want to share with your entire Team!
Missy and Mary Beth’s website:
To SAVE $200 on the Dental Office Survival Guide: 2018 Front Desk Edition type Thrive in the Coupon Code:
Podcast Assistance by Jodey Smith, Rodecaster Expert Category: Front Office