In today’s episode, Gary and Naren discuss important tasks and tips for working from home during the COVID-19 crisis. When you follow this information you can keep your practice running so that it doesn’t become stagnant.
Podcast: Play in new window | Download
- 01:06 > Introductions to today’s episode
- 08:30 > Naren’s story
- 12:49 > The opportunity to work from home
- 13:55 > Not making work for work sake
- 16:38 > Starting Ekwa
- 18:30 > Figuring out what is important and doing it better
- 20:30 > The importance of having a system to monitor and track
- 23:57 > Whatever is happening now, there is a plan
- 25:57 > The importance of having expectations
- 31:36 > The importance of communication
- 35:08 > 5 specific tasks that can be done from home
- 35:28 > Outreach: Reach out to your patients
- 39:10 > Insurance claim follow-ups
- 40:42 > Following up with unscheduled treatment plans
- 42:43 > Reviewing patient calls
- 45:30 > The number one mistake made by team members is that the team member doesn’t ask to make an appointment
- 50:01 > Have someone engineering the schedule once you are able to open back up
Resources
Gary Takacs
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.
As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
Connect with Gary Takacs on Linkedin As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!