Planning is an essential aspect of achieving your said goals as it sets the balance towards success. Planning gives confidence and a clear road towards where you are headed. You foresee the obstacles and issues way before, so you have enough time to prepare and improvise solutions and plans to move beyond.
In this episode, Gary discusses the importance of successfully onboarding new team members.
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Here are the five simple steps Gary discusses to create an onboarding process that leads towards success –
1- Create a big-sister program
2- Use DISC personality test
3- Integrate a bookclub
4- Define your practice culture
5- Have a clinical approach discussion with your onboarding hygienist.
This episode also features a fantastic clinical tip from Dr. Joshua Golden, DDS, MPH on building a high-performance team.
Today’s Clinical Tip
- 00:02:41 – Tips on building a high performing dental team by Dr. Joshua Golden, DDS, MPH
Coaching in Action
- 00:08:37 – What is one of the things Gary does regularly?
- 00:09:33 – What is Fred Joel’s onboarding process?
- 00:10:53 – Gary talks about John Wooden
Gary Talks about 5 specific things you can do to create successful onboarding in your practice.
- 00:13:10 – Number 1
- 00:15:48 – Number 2
- 00:18:14 – Number 3
- 00:21:19 – Number 4
- 00:22:11 – Gary talks about the practice culture at life smiles.
- 00:24:34 – Number 5
- 00:31:53 – Question 1 – I am intrigued by your concept of a book club for my team. I know that some of my team members are readers and some are not. What would be a good book to start with for our practice book club?
- 00:36:36 – Question 2 – Your Big Sister concept sounds great to me. My daughters were part of the greek sorority system in college and I know that their big sisters have become lifelong friends. Can you share what is expected of the big sister when on-boarding a new team member?
- 00:40:16 – Question 3 – I am sure I am not the only one of your listeners who have implemented something and then it evaporates. I am in the process of creating a practice culture. How can I get this to stick?
- 00:44:55 – Question 4 – I really want my hygienist to become partners with me in reviewing unscheduled treatment. To be quite honest this isn’t happening in my practice. What steps can I take to change this?
As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!