Episode 518

You Have Been Taught a Flawed Case Presentation Technique!

Host: Gary Takacs | Published Date: December 15, 2021 | Listening Time: 00:56:35

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In this episode, Gary will talk about how you could become more effective and successful in case presentation to patients.

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He points out a flaw in case presentation in most of the practices by dentists and the reason behind it. This episode also features a clinical tip from Dr. Christopher Marchack on Finding a mentor.

Time Stamps

  • 00:00:26 – Introduction to the episode
  • 00:00:58 – Announcement on the Upcoming Masterclass.

Today’s Clinical Tip

  • 00:02:44 – How to find a mentor by Dr. Christopher Marchack, DDS

Coaching In Action

  • 00:09:04 – What is the case presentation technique taught in most dental schools?
  • 00:11:09 – What are the 2 other categories of patients?
  • 00:13:05 – What is Daniel Goleman’s concept
  • 00:14:34 – What are the 4 things you need to become a master dentist?
  • 00:16:57 – Gary ask’s a trick question.
  • 00:17:25 – What is the fastest way to accelerate success in case presentation?
  • 00:23:02 – Gary talks about some verbal skills that you could use when talking to patients.

Q&A Segment

  • 00:33:11 – Question 1- My biggest challenge in terms of case presentation is knowing when to present a comprehensive treatment plan as opposed to simply presenting necessary treatment recommendations. Your thoughts?
  • 00:37:56 – Question 2 – Most of my new patients are either emergency patients or people only interested in necessary care. How can I change this?
  • 00:43:14 – Question 3 – I am excited to implement the 6 digital photos for patient education. How is the best way to train my team to take these photos?
  • 00:45:55 – Question 4 – Gary I have heard you talk about the role of neuroscience in mastering case presentation. Can you explain this?


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Gary Takacs

Gary Takacs Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.

As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.

More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
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