In this Thriving Dentist Show Gary interviews his friend, Dr. Bob Frazer on the topic of Emotional Intelligence and in particular on mastering the emotions of treatment acceptance. Bob is an expert on the subject of Emotional Intelligence and how Dentists can understand and guide patient’s emotions in the case presentation process. In this interview Gary and Bob discus; why this subject is so important at this time in dentistry, the role that feelings and emotions have in case acceptance, how to successfully navigate the patient’s feelings, how to be transparent with your own feelings when discussing treatment options and where to start to become more emotionally intelligent. This is a critically important subject and Bob is passionate about helping Dentists master Emotional Intelligence!
Bob’s website: www.frazeronline.com
Special Offer on CD Audio Series titled: ‘Dentists and Teams That Get Results Building Emotional Intelligence’: www.frazeronline.com/uploads/Gary.pdf
Bob’s email address: firstname.lastname@example.org
Category: Case Acceptance