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Episode 406

The Power of a Relationship Driven Practice

Host: Gary Takacs | Published Date: October 30, 2019 | Listening Time: 01:00:20

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In today’s Thriving Dentist Podcast show, Gary continues his series on the 10 Elements of a Thriving Practice along with co-host, Naren Arulrajah in which they discuss the power of a relationship-driven practice and what it means to develop a relationship-driven practice.

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  • 00:26 > Introduction to this week’s episode
  • 01:01 > “Something Extra”
  • 03:40 > Coaching in Action
  • 03:49 > The quote that ignited Gary’s career
  • 06:31 > How to deliver high-value dentistry to your patients
  • 09:02 > A Transaction-driven practice vs a Relationship-driven practice
  • 10:05 > Human behaviour and Dentistry
  • 13:14 > What is a relationship-driven practice?
  • 17:44 > Know your patients
  • 23:10 > Record your calls
  • 24:22 > Data never lies
  • 26:22 > Leadership: Live your principles
  • 29:03 > Webinar on developing a relationship-driven dental practice
  • 32:00 > Thriving Dentist Q&A Segment
  • 32:09 > How do you convert a transaction practice into a relationship-driven practice?
  • 37:53 > How do you manage client information in a large scale practice?
  • 43:02 > New patient experience: How do you introduce a patient to a Doctor?
  • 52:15 > Is it still a good idea to make evening care calls?

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Connect with Naren Arulrajah
Website: www.ekwa.com
Email: Naren@ekwa-com

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Gary Takacs

Gary Takacs Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.

As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.

More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
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Podcast Assistance by Jodey Smith, Rodecaster Expert