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Is there a magic formula for welcoming new patients and setting the stage for a long-lasting, positive relationship? New patients are the lifeblood of your practice that helps you grow and thrive! From hello to handshake, Gary maps out the perfect patient welcome, ensuring a stellar first experience that builds lasting trust and loyalty. Tune in and learn how to make new patients feel like VIPs! So, is there an ideal way to bring a new patient into your practice? Tune in to find out!
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Timestamps
- 00:00:24 – Introduction to the Episode
Clinical Tip
- 00:03:33 – Emergency Crown Restoration Part 2 By Dr. Edward Feinberg, DMD
Coaching in Action
- 00:12:23 – Is there an ideal way to bring a new patient to your practice?
- 00:12.44 – Types of new patients
- 00:15:36 – How to make sure you don’t miss any opportunities
- 00:17:33 – Practical advice for bringing new patients in
- 00:18:53 – What does a typical patient want during their first appointment?
- 00:21:41 – How to work towards getting your ideal patient
- 00:23:09 – 7 steps for the ‘remarkable new patient experience’
Q&A Segment
- 00:30:45 – Question 01 – I like scheduling the new patient appointment with a comprehensive exam and appropriate records. Then, we schedule their hygiene appointment for a future appointment since we know what type of hygiene appointment they need. Your thoughts?
- 00:33:41 – Question 02 – I am a long-time listener of the Thriving Dentist Show podcast, and I appreciate the tips you provide! Do you think that your New Patient Experience can be effectively compressed into an hour-and-a-half appointment time?
- 00:40:55 – Question 03 – I have been searching to hire a New Patient Coordinator. However, I’m not seeing any good candidates to hire for this position. I have two really good hygienists with excellent clinical and people skills. Would it make any sense to have my Hygienists function as a New Patient Coordinator and schedule the new patients in their schedule?
- 00:44:14 – Question 04 – One of the clinical areas of my practice that I would like to grow in is placing and restoring dental implants. Would it be useful to offer Complimentary Dental Implant Consultations?
Resources
Gary Takacs
Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.
As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
Connect with Gary Takacs on Linkedin As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.
More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!