Episode 627

Is There an Ideal Way to Bring a New Patient into Your Practice?

Host: Gary Takacs | Published Date: January 17, 2024 | Listening Time: 0:51:43

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Is there a magic formula for welcoming new patients and setting the stage for a long-lasting, positive relationship? New patients are the lifeblood of your practice that helps you grow and thrive! From hello to handshake, Gary maps out the perfect patient welcome, ensuring a stellar first experience that builds lasting trust and loyalty. Tune in and learn how to make new patients feel like VIPs! So, is there an ideal way to bring a new patient into your practice? Tune in to find out!

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    • 00:00:24 – Introduction to the Episode

    Clinical Tip

    • 00:03:33 – Emergency Crown Restoration Part 2 By Dr. Edward Feinberg, DMD

    Coaching in Action

    • 00:12:23 – Is there an ideal way to bring a new patient to your practice?
    • 00:12.44 – Types of new patients
    • 00:15:36 – How to make sure you don’t miss any opportunities 
    • 00:17:33 – Practical advice for bringing new patients in
    • 00:18:53 – What does a typical patient want during their first appointment?
    • 00:21:41 – How to work towards getting your ideal patient
    • 00:23:09 – 7 steps for the ‘remarkable new patient experience’ 

    Q&A Segment 

    • 00:30:45 – Question 01 – I like scheduling the new patient appointment with a comprehensive exam and appropriate records. Then, we schedule their hygiene appointment for a future appointment since we know what type of hygiene appointment they need. Your thoughts?
    • 00:33:41 – Question 02 –  I am a long-time listener of the Thriving Dentist Show podcast, and I appreciate the tips you provide! Do you think that your New Patient Experience can be effectively compressed into an hour-and-a-half appointment time?
    • 00:40:55 – Question 03 – I have been searching to hire a New Patient Coordinator. However, I’m not seeing any good candidates to hire for this position. I have two really good hygienists with excellent clinical and people skills. Would it make any sense to have my Hygienists function as a New Patient Coordinator and schedule the new patients in their schedule?
    • 00:44:14 – Question 04 – One of the clinical areas of my practice that I would like to grow in is placing and restoring dental implants. Would it be useful to offer Complimentary Dental Implant Consultations?


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    Gary Takacs

    Gary Takacs Gary became a successful practice owner by purchasing a fixer-upper practice and developing it into a world-class dental practice. He is passionate about sharing his hard-earned insights and experiences with dental practices across the globe.

    As a dental practice coach, Gary provides guidance for dental professionals on how to create a healthier practice style that lets them deliver excellent patient care while reducing depending on insurance.

    More importantly, Gary’s insights are not just based on theory – as a co-owner of a dental practice, he has first-hand experience in making this transformation from a high-volume and low-fee insurance model to a fee-for-service approach that is more sustainable and promotes a patient-centric and financially healthy dental practice, and he is dedicated to sharing this knowledge with other dental practitioners via the popular Thriving Dentist Show!
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    Podcast Assistance by Jodey Smith, Rodecaster Expert