Blog

Here’s to More Perfect Days!

“You can’t live a perfect day without doing something for someone who will never be able to repay you” Coach John Wooden If you have been following this blog, you may also be a regular listener to my audio podcast titled, Thriving Dentist Show. On this audio podcast I often interview people of influence in […]

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The Power of a Smile

“I will never understand all the good that a simple smile can accomplish.”               -Mother Teresa At the core level, all of us in the Dental Profession are in the business of making smiles. This may take the form of helping patients improve their oral health, or it can be taken quite literally as in helping […]

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Great First Impressions!

My grandmother was right! (Actually, she was right about SO many things.) You only have one opportunity to make a great first impression. In many dental offices, the first interaction that a new patient receives is that they are thrown a clipboard and told to fill out both sides of a new patient intake form. […]

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Fear is Very Motivating

One of the biggest challenges we have in dentistry is to motivate patients to accept treatment recommendations when the condition is asymptomatic. When it hurts, it’s easy. A simple, “Would you like that tooth to stop hurting?” is often the only prompt required when the condition is symptomatic. With the 2012 London Olympic Games fresh […]

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Online Reviews are Amazing!!

Today, your successful marketing plan will include activities that fall under the category of ‘Digital Marketing’. Certainly, if you are reading this blog you are keenly aware of the value of  digital marketing activities such as a strong website, a mobile website, social media, and other marketing action utilizing current technology. It was sobering for […]

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A Sure Sign of Greatness

I learned a favorite quote from Dr. Omer Reed. While he was not the originator of these words, I like to give Dr. Reed credit for sharing them with me. The quote goes like this: “The patient doesn’t care how much you know until they know how much you care.” Truer words were never spoken! […]

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We Can All Learn from Coach John Wooden!

Many of the readers of this blog know that the late Coach John Wooden was a huge influence on my life. He was such a man of integrity and his Pyramid of Success is the best leadership blueprint I have ever seen. While Coach Wooden is recognized for his achievements on the basketball court, his […]

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“Live, Love, Laugh, Leave a Legacy” -Stephen R. Covey

You may have heard that the noted author and business leader Stephen Covey passed away yesterday. His book titled, The Seven Habits of Highly Effective People has had a profound impact on my coaching. I re-read this book at least every six months and always find new insights that are relevant to helping me become […]

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More Great Patients

Many of you know that I have been working on a video to help dentists master dental marketing. Well…….it is ready!! I am super excited to introduce the video and the great news is that it is FREE!  Subscribe today! The videos will only be available through August 10th. View the intro video below and […]

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Keeping Your Hygiene Appointments Filled

In a recent blog post:  Click here, I defined the 20 Metrics we track on a monthly basis at LifeSmiles Dental Care. We’ve had many questions and comments about these metrics, so I’ll provide more details here and in upcoming posts. Let’s start with % of unfilled hygiene appointments. Many years ago, Dr. Omer Reed taught […]

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